The personal information we gather from our customers helps us ensure a satisfactory overall experience any transactions that are made are safe and secure. We do not use this information for any other purpose than to service you as a customer. We do not sell our mail list or information gathered to anyone. Here are the types of information we gather.

Information You Provide: We receive and store any information you enter on our web site or give us via phone or email. You can choose not to provide certain information, but you might not be able to take full advantage of what we have to offer. We use the information that you provide for such purposes as responding to your requests, fulfilling orders and communication with you. We respect your privacy and appreciate your business. At no time do we provide your personal information or payment details to ANYONE.

Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your web browser accesses our website. Cookies are alphanumeric identifier text files that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

Secure Shopping Policy - Shop with confidence!

Canuck Tools uses Secure Socket Layer (SSL).  This is the latest 128-bit encryption technology which works with Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, Opera, Netscape, and AOL browsers. Using this technology ensures that only Canuck Tools can read your personal information. That means you never have to worry about the safety and security of your credit card information. In fact, we guarantee that every transaction you make on canucktools.ca will be safe and secure.  In order to further secure each transaction, we require the CVV code found on the back of your credit card.  Since this number can only be found only on the card itself, we know that the person using the card actually has the card in hand and isn't obtaining the information fraudulently from another source or the invoice or statement.

Did you know...?

Online purchases are statistically safer than using your credit card at a restaurant or department store.  As a matter of fact, experts say that online purchases are far safer than traditional credit card transactions because the information is immediately encrypted. This information is sent in a scrambled message that can only be decrypted by an authorized computer.